Service Technician

Interface Systems is a leading managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises. We enhance security, streamline connectivity, optimize operations and reduce IT costs, maximizing ROI for the nation’s top brands. Our company vision is to enable enterprises to innovate faster and adapt to market forces. We bring this to life through our mission of inspiring B2C enterprises to deliver amazing customer experiences by safeguarding people and assets, enabling seamless connectivity solutions, and uncovering business insights. 

Our mantra as a team is relentless customer support. We are passionate, and quite honestly obsessed, about delivering an amazing customer experience. We do this through fostering an Interface company culture for our employees focused around collaboration, commitment and fun. Come join our dynamic and growing team and make a direct impact in a company committed to growth and transformation, all in service of delighting our customers and our employees. 

We are looking for Service Technician with 10 plus years’ experience. This Position will have some travel and will be on the on-call rotation. Looking for Motivated, critical thinkers with excellent trouble shooting skills.

Interface offers a dynamic, performance-oriented work culture with a strong emphasis on collaboration. Our team is driven by a shared passion for sustained excellence and where every member plays a critical role in achieving success. Interface also offers a competitive compensation package with excellent benefits that include medical, dental, vision, 401(k), paid time off, training, company provided vehicle and phone and much more.

Perform all duties associated with the service and installation of all Interface systems, including but not limited to Fire alarm systems, Burgular alarm systems, Card Access, CCTV, and Networking. A Service Technician should be well versed in the use of a multi meter, reading of technical documents and manuals and have a strong understanding of wiring principles. 

• High School Diploma or GED; Vocational/Technical/Business School, strongly preferred.
• Valid driver’s license.
• EST, PROWATCH, and NICET Certifications are a plus.
• Verifiable field experience.
• Ability to read and understand technical documents and drawings.
• Solid comprehension of the terminology about the installation and service of telecom, data, security, and wireless systems.
• Solid Comprehension of the publications about standard telecom, data, security, and wireless systems practices, engineering, and Federal, State, and local safety standards.
• Computer proficiency including Microsoft Office Suite.
• Ability to pass applicable state and federal background checks to become a registered security installer.
• Comfortable using small hand tools and power tools.
• Legally authorized to work in the United States of America.
• Physical demands include:
• Finger and wrist dexterity and hand/eye coordination.
• Heavy physical effort.
• Climbing stairs, ladders, and/or scaffolds.
• Ability to work from heights such as man lifts, scissor lifts, and rooftops utilizing proper fall protection.
• Carrying loads up and downstairs.
• Ability to work outdoors in all weather conditions.
• Exposure to noisy or dusty conditions; chemicals & solvents; mechanical, electrical, and/or other hazards.
• Schedule flexibility and willingness to travel overnight

Interface Systems will not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, or national origin. The contractor will take affirmative action to ensure that applicants are employed and that employees are treated during employment, without regard to their race, color, religion, sex, age, sexual orientation, gender identity, national origin, status as a protected veteran, or individual with a disability. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment, or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training, including apprenticeship.  
 
Interface Systems will, in all solicitations or advertisements for employees placed by or on behalf of the Interface Systems, state that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, status as a protected veteran, or individual with a disability.